Dear all,

We are currently receiving daily emails about numerous problems with the ticket app. UNFORTUNATELY, WE ARE UNABLE TO HELP YOU WITH THIS. We only process applications for subsidies for the Germany semester ticket. We do not have access to AGNES, do not issue chip cards, and unfortunately cannot do anything if the display in the ticket app is not working. We understand your annoyance and frustration, but we are simply the wrong place to contact. For further information, please check the S-Bahn website and the homepage of the Referat für Umwelt und Ökologie, where you will always find the latest information.

Kind regards,

Your Semtix crew

Hey dears,

Due to sickness, we can only offer consultation via telephone today (29.10).

Thanks for your understanding.

SemTix

Hey dears,

Due to holiday, we can only offer consultation via telephone today (24.09).

Thanks for your understanding.

SemTix

Dear all,

due to a staffing matter, the consultation will not take place today.

Kind regards

your Semtix crew

Hey folks,

SemTix is (finally) expanding the team, hooray!

Please follow the link below for application information.
Deadline for submission is 02. July 2025.

https://www.refrat.de/article/Ausschreibung_Semtix_2025.html

Warmly,

SemTix

Dear all,

the counseling is canceled today due to illness.

Best regards,

Semtix

Dear Students,

We are extending the application deadline for Summer Semester 2025.

You can apply until March 31st 2025 !!!

In Solidarity
SemTix

+++

Liebe Studis,

wir verlängern die Antragsfrist für das Sommersemester 2025.

Ihr könnt euren Antrag bis 31.03.2025 !!! einreichen.

Solidarische Grüße
SemTix

Hello dears,

Just a short update regarding open office hours, due to absence, for the rest of the month of February, we are only available via telephone on Wednesdays from 14:30 – 16:30. We hope to resume more expanded office hours from March.

Sorry for the inconvenience,
Your SemTix

Hello lovelies!

Happy New Year to you all, we hope you have had a good start :) We are currently working hard on your WiSe 24/25 applications and you can help us by sending us the requested missing documents as soon as possible.

Unfortunately, you might have noticed that there are delays with processing WiSe24/25 applications this is due to our chronic understaffing (we are only four people from the previous ten). This, in addition to a personnel change at our employers as well as numerous technical disruptions such as server failures (which our great new technical person is also working on at full speed) are also the reasons why we have not yet uploaded any current forms for SoSe 25. We are really sorry about this :(

We are doing our best to make up for this as quickly as possible. All updates regarding the notification of application outcome will be posted here on our homepage, so there is no need to email us directly asking (as this also slows down our processing process). Please also don’t forget to let us know if your postal address or IBAN has changed.

So much for today,

Your SemTix

We are reopening our office for personal counselling on applying for the semester ticket subsidy!

The new counselling hours are:

Monday, 12:00-14:00 (english, german)
Wednesday, 14:30-16:30 (english, german, spanish)

You can come by without an appointment in room 1050
in the main building of Humboldt University
Unter den Linden 6
(main entrance, then left at the end of the corridor).

We ask you to wear a mask. We will be tested and symptom-free, and can put on a mask if desired.

We can also be reached by telephone during consultation hours on
030 2093 70296

All those who made an individual payment in SoSe24, please continue to make a personal appointment by e-mail.